Menards

Sells all kinds of items that you may need. However they sell some items that most probably don't know about because you can only find it on their app or website. For example they sell jewelry or sports team rugs on the app but I never knew until I was playing around on the app and just looking random things up. Overall though, I'm always greeted nicely when I go in and shop and some of the team are very helpful. Others could be a bit nicer. I understand having a bad though but it could ruin a first time customers experience.

This place stinks and you have to go all the way back to the back of the store to get a ticket for plywood to walk all the way back to the front of the store to pay for it. . Then you have to drive all the way around the store to go back and pick up the plywood to load with no help. I do not recommend this place for any type of builders or contractors. I was told by the front cashiers who are standing around doing nothing that they don't have time to scan a barcode to charge someone for wood so you can just get the ticket and drive around. Sounds like bad management for menards all the way around and complete laziness. What good business can even operate this way? If I did this I would never have customers buying from our company period.

Worst customer service ever! This is my first purchase from Menards and I think I will be taking my business back to Lowe’s after my experience. I ordered a stove at the end of February to have it shipped to the store. It was supposed to arrive at the end of March. It was getting close to that time so I checked the status and it moved to end of April now. So I contacted customer service to see what the hold up is via email because they do not have a customer service number. They told me to contact Whirlpool and gave me their direct number. I do not feel it is my job to contact your vendor when I purchased it from menards (my vendor). I also called the store the woman was very rude and wouldn’t help me told me to contact Whirlpool! At this point I am ready to cancel my order and go purchase it from Lowe’s. The attorney general will be getting a call Monday! Also, from what I can see from the bad reviews they don’t even seem to respond to those customers to try to rectify the situation! Would be a decent store if they got their customer service under control and customers got their products when promised. This is consider false advertisement to the attorney general and a call will surely be made!

Couldn't find everything we needed there today, because our request was strange. Needed a 3 prong dryer adapter to go into a standard wall outlet, bc that's how it is set up in our new house. Kyle was friendly and helpful trying to figure out what we needed to do and didn't just say oh we don't have that here and send us on our way ... lol thank you for great customer assistance 👍